Delivery & Returns

Australia

 Standard Shipping

Express Shipping

Free Shipping over $50  Free Shipping over $150
Under $50 Shipping Fee is $4.00 Under $150 Shipping Fee is $11
Delivery time is 5-7 Workdays

Delivery time is 3-5 Workdays

 
 *Delays may be expected during the busy Christmas time & break, however we will be working hard to get your orders out as soon as possible.
Canada, United Kingdom, United States
$30 Shipping Fee for orders over $100 
$45 Shipping Fee for orders under $100
Delivery time is 10-20 Working Days
 
New Zealand
$11 Shipping Fee for orders over $70
$19.95 Shipping Fee for orders over $30
Delivery time is 7-10 Working Days
 
 
Refund and Exchange of Goods
We do accept returns/exchanges if you change your mind or for incorrect product/size choices. We do not refund/exchange on CLEARANCE items unless faulty. Returns on faulty goods, or goods that do not match the description provided will be honoured.
Notification of any product issues must be notified via email ( info@beltnbags.com.au ) or by phone ( 1300 855 360 ) within 14 days of receipt of goods. Refunds will only be allowed within 30 days of the original purchase date. 
All postage and insurance costs involved in returning products to Belt N Bags are the responsibility of the purchaser, except in the case of items received damaged or faulty.
Please complete a Returns Authorisation Form when returning products, include a copy of your invoice. Once we have received the product we will arrange for an exchange or a refund.
This refund policy does not affect your statutory rights. For further details regarding our refund policy visit the Frequently Asked Questions Page (FAQ) here.
 
Warranty Exclusions and Limitations
Any warranty claims associated with the below list are not considered manufacturer defects and are not covered within our refund policy.
User wear and tear from normal use such as:
  • Worn edges or corners from daily use
  • Natural fading and softening of materials
  • Stains, spots and spills
  • Stretching from wear/use
  • Damage to finishes or seams from friction/rubbing
  • Improper conditioning and cleaning
  • Linings that are ripped, stained or worn from normal use.
Misuse, neglect, abuse or accidental damage such as:
  • Rips or scratches
  • Gashes and tears
  • Harsh chemicals or cleaners
  • Animal, fire or weather (lightning, tornado, flood, etc.) damage
  • Airline or third-party damage or mishandling
  • Third party alterations
  • Theft, loss or intentional damage.