How to buy the correct sized belt? We recommend selecting a belt that is 2 inches larger than your usual pant size to make sure it fits you comfortably.
Belt measurements are taken from the point the strap meets the buckle to the middle hole. Generally, there are 15 cm from the middle hole to the end of the belt.
Please note that some belts don't have pinholes. In that situation information about belt measurments can be found in those specific belt description.
*Delays may be expected during the busy Christmas time, however we will be working hard to get your orders out as soon as possible.
Canada, United Kingdom, United States
$30 Shipping Fee for orders over $100
$45 Shipping Fee for orders under $100
Delivery time is 10-20 Working Days
New Zealand
$11 Shipping Fee for orders over $70
$19.95 Shipping Fee for orders over $30
Delivery time is 7-10 Working Days
Refund and Exchange of Goods
We do accept returns/exchanges if you change your mind or for incorrect product/size choices.
We do not refund/exchange on CLEARANCE items unless faulty.
Returns on faulty goods, or goods that do not match the description provided will be honoured.
Notification of any product issues must be notified via email ( info@beltnbags.com.au ) or by phone ( 1300 855 360 ) within 14 days of receipt of goods.
Refunds will only be allowed within 30 days of the original purchase date.
All postage and insurance costs involved in returning products to Belt N Bagsare the responsibility of the purchaser, except in the case of items received damaged or faulty.
Please complete a Returns Authorisation Form or include a note with your invoice number and written requirements (exchange for size X, refund) when returning products. Once we have received the product we will arrange for an exchange or a refund.
This refund policy does not affect your statutory rights. For further details regarding our refund policy visit theFrequently Asked Questions Page(FAQ)here.
Warranty Exclusions and Limitations Any warranty claims associated with the below list are not considered manufacturer defects and are not covered within our refund policy.
User wear and tear from normal use such as:
Worn edges or corners from daily use
Natural fading and softening of materials
Stains, spots and spills
Stretching from wear/use
Damage to finishes or seams from friction/rubbing
Improper conditioning and cleaning
Linings that are ripped, stained or worn from normal use.
Misuse, neglect, abuse or accidental damage such as:
Rips or scratches
Gashes and tears
Harsh chemicals or cleaners
Animal, fire or weather (lightning, tornado, flood, etc.) damage
Airline or third-party damage or mishandling
Third party alterations
Theft, loss or intentional damage.
Shipping
How much is shipping and what Countries do you ship to?
How long until my parcel is shipped?
How long until my parcel arrives?
Australia
Standard Shipping
Express Shipping
Free Shipping over $50
Free Shipping over $100
Under $50 ShippingFee is $4.00
Under $100 Shipping Fee is $11
Delivery time is 3-7 Workdays
Delivery time is 2-5 Workdays
Canada, United Kingdom, United States
$30 Shipping Fee for orders over $100
$45 Shipping Feefor orders under $100
Delivery time is 10-20 Working Days
New Zealand
$11 Shipping Feefor orders over $70
$19.95 Shipping Feefor orders over $30
Delivery time is 7-10 Working Days
How do I track my shipping? When your parcel is despatched from our warehouse you will be emailed a shipping confirmation email with an Australia Post tracking number. You can track this on the Australia post website or follow this link: https://auspost.com.au/mypost/track/#/search
Delivery
Where is my order? We advise that you check your email to see if you have received a shipping confirmation from us. Your order should be shipped and confirmed within 72 hours of placement. If you haven't received a confirmation email with a tracking number please contact us. Your parcels delivery time will vary depending on your choice of shipping method, your location, weekends, public holidays and other peak periods such as Christmas.
My order didn't arrive? If your order hasn't arrived you are best to contact Australia post first and lodge an inquiry. After you have done that you can contact us so we can follow it up on our end to make sure all details are correct so we can get your order to you as fast as possible.
Returns
What is your returns policy? Refunds and exchanges are allowed within 30 days of the original purchase date. All postage and insurance costs involved in returning products to Belt N Bags are the responsibility of the purchaser except in the case of items received damaged or faulty.
How do I return an item that is faulty or if I change my mind? We have a returns form on our website (link). All you have to do is fill out the form and you will receive an email with the return information. Alternatively, you can send us an email at returns@beltnbags.com.au and we will be in contact with you as soon as we can.
Do I have to pay for the return? Yes, if you change your mind and no longer want the product or you bought the wrong size you do have to pay the shipping to return the product. UNLESS you have received a faulty product put a copy of the postage receipt in with the product you are returning and we will refund you the shipping cost.
Sizing
What size am I? You can have a look at our size guide (link) to help you chose a belt. Please remember that these are not the entire length of the belt. These lengths are from the buckle to the middle belt hole. All belts have a 5-6 inch overhang.
I bought the wrong size what do I do? Buying the right size in anything is challenging that’s why we have a fast and easy exchange program, all you need to do is fill out the returns form and tell us what size you would like to exchange to. You will then receive an email with all the details you need for your return, once we receive your parcel we will send out your requested size.
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